Return Policy – BunnyGlitznie

Effective Date: January 3, 2025

At BunnyGlitznie, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a flexible return policy to ensure a smooth experience. Please read the following guidelines carefully to understand how our return process works.

1. Return Eligibility

We accept returns for items purchased directly from our website https://bunnyglitznie.com/ under the following conditions:

  • Time Frame: Returns must be made within 30 days of the delivery date.
  • Condition: Products must be unused, unopened, and in their original packaging. We cannot accept returns for used, opened, or damaged items.
  • Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

2. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email us at info@bunnyglitznie.com with your order number, a description of the item(s) you wish to return, and the reason for your return.
  2. Return Authorization: Our customer support team will review your request and provide you with a Return Authorization (RA) number along with detailed instructions on how to return your items.
  3. Return Shipping: You are responsible for the cost of return shipping unless the product is defective or damaged upon arrival. We recommend using a trackable shipping service to ensure that your return reaches us safely.

3. Refunds and Exchanges

Once we receive the returned item(s) and verify that they meet the conditions outlined above, we will process your refund or exchange:

  • Refunds: If you are eligible for a refund, it will be issued to the original payment method used during purchase. Please note that the shipping costs are non-refundable.
  • Exchanges: If you would like to exchange an item for a different product, please contact us, and we will assist you in making the exchange. If the new item has a higher price, you will be charged the difference.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@bunnyglitznie.com with your order number and photos of the damage. We will provide a full refund or replacement at no additional cost to you.

5. Non-Returnable Items

Please note that certain items are non-returnable, including:

  • Gift Cards
  • Items marked as final sale or non-returnable on the product page

6. International Returns

If you are returning an international order, please note that you are responsible for return shipping costs. Customs fees or duties associated with the return may also apply. Please contact our customer support team for specific instructions regarding international returns.

7. Processing Time

Once your return is received, it may take 7-10 business days for us to process your return and issue a refund or exchange. You will be notified by email once your return is completed.

8. Customer Service

If you have any questions or need assistance with your return, please don’t hesitate to contact us:

We are here to ensure your satisfaction and will do our best to resolve any issues quickly and efficiently.