Shipping Policy – BunnyGlitznie
Effective Date: January 3, 2025
Thank you for shopping with BunnyGlitznie! We strive to provide a seamless shopping experience, and that includes ensuring timely and reliable shipping for all your orders. Below you’ll find the details regarding our shipping policies.
1. Domestic Shipping (U.S.)
We offer shipping to all U.S. states. All domestic orders are processed and shipped from our headquarters in Grand Meadow, Minnesota.
- Processing Time: Orders are typically processed within 1-3 business days. Please note that processing times may vary during busy periods, such as holidays.
- Shipping Methods: We offer a variety of shipping options, including standard, expedited, and priority services. The shipping method and associated cost will be displayed at checkout.
- Delivery Time: Delivery times for domestic orders vary based on the shipping method chosen. Estimated delivery times range from 3-7 business days, depending on the destination.
- Shipping Fees: Shipping costs are calculated at checkout based on the shipping method and delivery address. Free standard shipping may be available for orders over a specified amount. Please check our website for current offers.
- Tracking Your Order: Once your order has shipped, you will receive a shipping confirmation email with a tracking number to monitor your delivery’s progress.
2. International Shipping
We are pleased to offer international shipping to selected countries. Please note that international shipping may be subject to customs fees or import duties, which are the responsibility of the customer.
- Processing Time: International orders are processed within 1-3 business days.
- Shipping Methods: We offer various international shipping options, including standard and expedited shipping services. The available shipping methods and costs will be shown at checkout.
- Delivery Time: International delivery times vary based on the destination and selected shipping method. Estimated delivery time ranges from 7-21 business days.
- Shipping Fees and Duties: International shipping costs will be calculated during checkout based on the destination and order weight. Customers are responsible for paying any customs fees, taxes, or import duties that may apply. Please check with your local customs office for further information on these charges.
- Tracking Your Order: International orders will be provided with a tracking number once shipped, so you can monitor your shipment’s progress.
3. Order Processing & Delays
- Order Confirmation: Once you place an order, you will receive an email confirming the details of your order. This is not an indication that your order has been shipped.
- Delays: While we aim to process and ship your orders promptly, please be aware that there may be delays due to high demand, holidays, weather conditions, or shipping carrier issues. We will notify you if there are any significant delays with your order.
4. Shipping Address Accuracy
Please ensure that your shipping address is correct and complete before completing your purchase. We are not responsible for delays or issues caused by incorrect or incomplete addresses. If you notice an error after placing your order, please contact us immediately at info@bunnyglitznie.com, and we will do our best to update the details before your order ships.
5. Lost or Damaged Packages
- Lost Packages: BunnyGlitznie is not responsible for lost or stolen packages once they have been delivered. If your package is marked as delivered but you have not received it, please contact the carrier for assistance. We recommend that you file a claim directly with the shipping carrier in such cases.
- Damaged Packages: If your package arrives damaged, please contact us within 7 days of receiving the order at info@bunnyglitznie.com, providing photos of the damage and your order details. We will work with you to resolve the issue and offer a refund or replacement if necessary.
6. P.O. Boxes and APO/FPO Addresses
We do not currently ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address for shipping.
7. Free Shipping Offers
From time to time, we offer free shipping on orders over a certain amount. The eligibility for free shipping will be displayed during checkout. Please note that free shipping applies to standard shipping only and may be subject to change without notice.
8. Customer Service
If you have any questions or need assistance regarding shipping, please contact our customer service team:
- Email: info@bunnyglitznie.com
- Phone: (507) 754-5046
- Address: 212 5th St NE, Grand Meadow, Minnesota (MN)
We are here to help and ensure you have the best shopping experience with BunnyGlitznie.